Service Solutions

Protect your investment, increase product uptime, and manage service costs

Masimo’s service and repair network includes strategically placed depot repair facilities around the world. Our repair depots are staffed with factory trained personnel and include the latest in patient monitoring test equipment.

Normal business hours for telephone support are noted below. During non-business hours and on Masimo-observed holidays, response time for speaking with a qualified technical services representative will be within 2 hours (typically under 30 minutes). Emergency services may be available after normal business hours. See below for local contact numbers.